QSC takes on Crestron with Q-SYS Reflect Enterprise Manager – rAVe [PUBS]

QSC says Q-SYS Reflect Enterprise Manager for real-time monitoring and management of the Q-SYS audio, video and control (AV&C) ecosystem is now available. As the first software service deployed on the new Q-SYS Reflect Cloud platform, Enterprise Manager brings data monitoring and managed services capabilities to AV systems.

This new cloud-based subscription service is ideal for AV/IT system administrators looking to avoid reactive maintenance and reduce overall support costs associated with their AV systems by providing real-time device monitoring. and system, advanced event log diagnostics, and smart alerts and notifications.

Users have the ability to fine-tune and scale Enterprise Manager’s capabilities by choosing to monitor as many physical sites, systems, and devices as needed from a single subscription.

Speaking directly to Crestron, QSC states that because the Q-SYS architecture allows a complete Q-SYS system to be connected to Enterprise Manager in minutes (requires only one Internet connection for secure communications with Q- SYS Reflect Cloud ) that it is better and easier to use.

End users can immediately leverage the Enterprise Manager API to pull real-time device status and event logs into their software application of choice, allowing them to see all AV and IT assets from a single screen. Additionally, QSC has partnered with Splunk under its Technology Alliance Program and will be developing a Splunk add-on to further simplify integration for users of both solutions.

After months of beta testing, Enterprise Manager has been deployed to dozens of AV systems worldwide, validating the substantial business benefits recognized by deploying a robust IT-centric management and monitoring solution.

QSC now offers free online training for technicians and administrators connecting Q-SYS systems to Enterprise Manager. Brought to you by the award-winning QSC training team, this course features concise, interactive, and (often) hilarious videos that explain the initial setup process, how to get your network ready for Enterprise Manager, and more. To start training, go here.

Here is a video we took of Q-SYS Reflect Enterprise Manager at InfoComm 2019: