Scaling enterprise software in the US Gong creates 80 new jobs for Dublin

The San Francisco-based company is leading its EMEA expansion out of Dublin.

Gong is expanding its EMEA headquarters in Dublin with the addition of 80 new jobs this year.

The jobs available at Gong will cover engineering, infosec, inside sales, pre-sales, customer success, marketing and recruiting. A number of positions for the Dublin office are already online on the company’s careers portal.

Gong announced the establishment of its European headquarters in Dublin last summer, which will be led by new EMEA Vice President Wendy Harris.

Harris has more than a decade of financial services experience at Goldman Sachs and came to Gong after senior sales roles at CarGurus and Dropbox.

“We are building a talented team in Dublin who will be responsible for leading Gong’s expansion across EMEA,” she said of the latest job posting.

Gong’s software helps sales teams and other customer-facing teams analyze customer interactions. Its technology draws on artificial intelligence, machine learning and natural language processing, with work undertaken in the last year to increase the number of supported languages. Gong also provides users with customizable consent options to ensure compliance with data regulations in different jurisdictions.

Like many companies, Gong has attributed its recent rapid growth to the pandemic-driven shift to remote working, which has seen distributed teams increasingly rely on software for effective collaboration.

Founded in 2015 and based in San Francisco, the company supports nearly 3,000 clients worldwide, of which more than 300 are based in Europe.

Its customers include big tech brands such as LinkedIn, Shopify, Slack and Twilio, and new customers in Europe include Hopin, Aircall, GoCardless and recent Irish unicorn Wayflyer.

Gong has been recognized as a Top Employer by Glassdoor and Great Place to Work. “Caring for people is at the very heart of our business, as evidenced by Gong’s numerous ‘Best Workplace’ awards,” said Harris.

The company’s expansion into Dublin is supported by the government through IDA Ireland.

“Dublin is a leading destination city for fast-growing companies looking to establish their European headquarters to internationalize their business,” said IDA CEO Martin Shanahan.

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